T89's Privacy Commitment: We do not sell, rent, or transfer your personal data to any third party for marketing purposes without your explicit consent. All information you provide to T89 is used solely to enhance your gaming experience and ensure your account's security.

In today's digital age, privacy is more than a right — it is trust. At T89, we believe every player deserves to know exactly how their personal data is handled. This Privacy Policy is written in plain language, not complex legal jargon, so you truly understand what happens to your information when you play with us.

This policy applies to all T89 services, including the official website, mobile app, and any communications you have with our team. By registering or using the T89 platform, you agree to the data processing practices described here.

1Information We Collect

T89 collects several categories of information depending on how you interact with our platform. We only collect information that is genuinely necessary to provide you with a safe and quality service.

Account Registration Information

When you register a new account at T89, we collect the following basic information:

  • Full name as it appears on your official identification document.
  • Date of birth for age verification — we ensure only individuals aged 18 and above are able to register.
  • Email address for account communications and important notifications.
  • Phone number for two-factor authentication (2FA) and account-related communications.
  • Residential address for identity verification and legal compliance purposes.

Financial & KYC Information

To securely process deposits and withdrawals, t89 collects the necessary financial information, including your bank account number, bank name, and e-wallet details. During the identity verification (KYC) process, we may request a copy of your identity card, passport, or latest bank statement. All documents are stored securely using high-level encryption and are accessible only to authorised personnel.

Gaming Activity Information

T89 automatically records your gaming activity, including betting history, wins and losses, game titles played, and the time and duration of each session. This data is used to detect abnormal gaming patterns, prevent fraud, and help us improve the relevance of game recommendations for you.

Technical Information

When you browse the T89 website or use the T89 app, we collect technical data such as your IP address, device type and operating system, browser type and version, and session cookie data. This information helps us detect suspicious login attempts and ensure the platform runs optimally across all your devices.

Registration
KYC & Verification
Data Encryption
Secure Storage

2How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. t89 does not collect excessive data or use it for irrelevant purposes. The following are the primary ways we use your information:

  • Account management: Enables you to log in, manage your profile, and securely access all features of the t89 platform.
  • Transaction processing: Processes deposits, withdrawals, and bonus payments accurately and promptly.
  • Fraud prevention: Detects and blocks suspicious activity that could compromise the security of your account.
  • Legal compliance: Fulfils reporting obligations required under Malaysian law, including the Anti-Money Laundering Act 2001.
  • Customer support: Resolves your complaints and enquiries more efficiently based on account records.
  • Platform enhancement: Analyses aggregated usage patterns to improve the overall user experience.
  • Marketing communications: Sends promotional and bonus information — only if you have opted in, and you may unsubscribe at any time.
Important Note: t89 never uses your data to make automated decisions that could significantly affect your rights without human review. Every decision that impacts your account involves review by our team.

3Data Storage & Security

Your data security is T89's top priority. We invest in the latest data protection technologies to ensure your information remains safe from cyber threats at all times.

Encryption Technology

All data transmitted between your device and t89 servers is protected with 256-bit SSL/TLS encryption — the same standard used by leading banking institutions. Data stored in our databases is also encrypted using AES-256, ensuring that even in the event of an unauthorised breach, your data remains unreadable.

Data Retention Period

T89 retains your personal data for as long as your account is active or as long as it is needed to provide our services. After account closure, we retain certain records for a minimum of 5 years as required by Malaysian law for compliance and audit purposes. Data that is no longer needed will be securely deleted or anonymised.

Access Controls

Access to players' personal data within the T89 organisation is strictly limited on a need-to-know basis. All staff with access to sensitive data undergo thorough background checks and regular data protection training. Every access is automatically logged and audited.

t89 Security Certificate: t89 servers are hosted in Tier III data centres with ISO 27001 certification for information security management, ensuring comprehensive physical and digital protection for all player data.

4Data Sharing with Third Parties

T89 does not sell your personal data. However, in the normal course of platform operations, we share certain information with trusted third parties under the following limited and controlled circumstances:

Payment Service Providers

To process deposits and withdrawals, the required transaction information is shared with registered payment gateway providers authorised to operate in Malaysia. These providers are bound by strict confidentiality agreements and PCI-DSS security standards.

Game Providers

Certain limited account information is shared with licensed game providers to enable you to access their games through the T89 platform. These providers receive only the data strictly necessary for technical purposes and are not permitted to use it for any other purpose.

Statutory Authorities

T89 will disclose personal information to government or law enforcement authorities when required to do so by applicable Malaysian law, or when there is reasonable belief that such disclosure is necessary to prevent crime or protect public safety.

5Cookies & Tracking Technologies

T89 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse the t89 website.

Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as maintaining your login session. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use the platform to help us identify areas for improvement.
  • Functional Cookies: Saves your preferences such as language and display settings for a more personalised experience.
  • Marketing Cookies: Used to display relevant promotions. You may opt out of these cookies through your browser settings.

You can control and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some T89 platform features.

6Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data held by T89. We are committed to making it easy for you to exercise these rights.

Your Rights Description Status
Right of Access You have the right to request a copy of the personal data we hold about you at any time. Available
Right to Rectification If any of your data is inaccurate or outdated, you have the right to request an immediate correction. Available
Right to Erasure You may request deletion of your personal data, subject to applicable legal retention obligations. Available
Right to Restrict Processing You may ask us to restrict how we process your data under certain circumstances. Available
Right to Object You have the right to object to the processing of your data for direct marketing purposes at any time. Available
Right to Data Portability You may request your data in a machine-readable format for transfer to another platform. Available

To exercise any of the above rights, contact the t89 support team via Live Chat or email. We will process your request within 14 working days upon successful identity verification.

7Cross-Border Data Transfers

Under certain operational circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. When this occurs, T89 ensures that a level of data protection equivalent to or higher than that provided under Malaysian law is fully maintained. We only transfer data to countries or regions with adequate data protection standards, or where appropriate contractual protection safeguards are in place.

8Child Protection

T89 is a platform exclusively intended for adults aged 18 and above. We do not knowingly collect or process the personal data of minors. Should we discover that a minor's data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.

If you believe a minor has registered an account at T89, please contact us immediately through our customer support channels so that prompt action can be taken.

9Amendments to This Privacy Policy

T89 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements. Whenever a material change is made, we will notify you via your registered email or an in-platform notification before the change takes effect.

The "Last Updated" date at the top of this page will always reflect the latest version of this policy. We encourage you to review this page periodically to stay informed about how your data is protected.

Contact T89's Privacy Officer: If you have any questions, concerns, or complaints regarding the handling of your personal data, please contact our support team via 24/7 Live Chat or email on this website. We are committed to responding within 3 working days.

Privacy FAQ

Absolutely not. t89 has never and will never sell, rent, or transfer your personal data to advertisers or any third party for marketing purposes without your explicit consent. Your data is used solely for platform operations and account security.

After account closure, t89 retains transaction records and KYC information for a minimum of 5 years as required by Malaysian law for compliance and audit purposes. After this period, data that is no longer required will be securely deleted or anonymised.

You can submit a data access request via T89's customer support Live Chat or our official email. Once your identity is successfully verified, we will provide your data report within 14 working days in an easy-to-read format.

Should t89 undergo a merger, acquisition, or asset sale, players' personal data will form part of the transferred assets. However, we are committed to notifying all players via email and platform notifications before any data transfer takes place, and the new entity will be bound by an equivalent or stricter privacy policy.

Yes, you may request account closure and data deletion through t89 customer support. Please note that certain records, particularly financial transaction records, may need to be retained for a period required by Malaysian law even after account closure. We will clearly inform you of which data must be kept and why.